Digital Mentor Resources
Digital Mentors that support the 2025 Digital Connect workshops will find the latest resources here:
NOVEMBER 2025 - Online Shopping
It's our last month of workshops for 2025 and as we head into the festive season, we’ll take a look at Online Shopping and payments.
We will cover how to to find products, what to look out for to make sure a site is legitimate and payment options - particularly Paypal. - Finding products to buy online- Recognising scams- Making online payments including an overview of paypal- Popular online marketplaces & stores Be Connected Resources:Introduction to buying & selling onlineThere are a number of courses and activities under this topic that you should make yourself familiar with.
Scam Watch: Product & Service Scams
We will cover how to to find products, what to look out for to make sure a site is legitimate and payment options - particularly Paypal. - Finding products to buy online- Recognising scams- Making online payments including an overview of paypal- Popular online marketplaces & stores Be Connected Resources:Introduction to buying & selling onlineThere are a number of courses and activities under this topic that you should make yourself familiar with.
Scam Watch: Product & Service Scams
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OCTOBER 2025 - Digital Legacy + Get Online Week
Our topic for October is 'Digital Legacy'
Something everyone needs to think about and plan for... it often isn't thought about and left for family to deal with. The background for this is to make sure all learners are thinking about how they are managing things like photos, passwords and setting up legacy contacts on their phones and social accounts like Facebook. Our workshops will cover:- What is Digital Legacy and why is it important- Examples of Digital Assets- Steps to take for Digital Legacy Planning including a review of Cloud services and legacy settings on your mobile device- We'll also take a look at platforms like Facebook in relation to setting up legacy contacts. Be Connected: How to prepare your Digital Legacy Plan Also search the topic library for 'Cloud' (though some content is a bit old! so think about your own use of Cloud / how you backup things like photos etc.) NOTE: I have some personal commitments so will be unavailable at the following sessions and BIG thank you to the mentors who are covering in my absence. Gosford 2nd & 16th - thank you Colin! Toukley 7th - thank you Louise! Note - we only have one session at Toukley due to Get Online Week, so Louise will cover Social privacy settings and we'll look at Digital Legacy in November. Kanwal 9th - thank you Steve! I'll be at both sessions at Ettalong however Colin will be leading these on Digital Legacy.
Something everyone needs to think about and plan for... it often isn't thought about and left for family to deal with. The background for this is to make sure all learners are thinking about how they are managing things like photos, passwords and setting up legacy contacts on their phones and social accounts like Facebook. Our workshops will cover:- What is Digital Legacy and why is it important- Examples of Digital Assets- Steps to take for Digital Legacy Planning including a review of Cloud services and legacy settings on your mobile device- We'll also take a look at platforms like Facebook in relation to setting up legacy contacts. Be Connected: How to prepare your Digital Legacy Plan Also search the topic library for 'Cloud' (though some content is a bit old! so think about your own use of Cloud / how you backup things like photos etc.) NOTE: I have some personal commitments so will be unavailable at the following sessions and BIG thank you to the mentors who are covering in my absence. Gosford 2nd & 16th - thank you Colin! Toukley 7th - thank you Louise! Note - we only have one session at Toukley due to Get Online Week, so Louise will cover Social privacy settings and we'll look at Digital Legacy in November. Kanwal 9th - thank you Steve! I'll be at both sessions at Ettalong however Colin will be leading these on Digital Legacy.
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SEPTEMBER 2025 - Apps
Our topic for September...
There's an app for that! We'll look at: - Google Play Store and the Apple App Store - What to look for when searching for and choosing an app - Installing new apps and deleting ones you don’t need - Arranging and managing apps on your smartphone. We'll also look at some great examples of apps to make life easier. There is a lot of content on Be Connected for Apps. Some are below for your reference, or you can search 'Apps' in the topic library: Useful Apps - topic What is an App? - course Entertainment Apps - course Travel Apps - course Government and Finance Apps - course Health Apps - course Social Media Apps - topic
There's an app for that! We'll look at: - Google Play Store and the Apple App Store - What to look for when searching for and choosing an app - Installing new apps and deleting ones you don’t need - Arranging and managing apps on your smartphone. We'll also look at some great examples of apps to make life easier. There is a lot of content on Be Connected for Apps. Some are below for your reference, or you can search 'Apps' in the topic library: Useful Apps - topic What is an App? - course Entertainment Apps - course Travel Apps - course Government and Finance Apps - course Health Apps - course Social Media Apps - topic
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AUGUST 2025 - Passwords
Our workshops this month will cover:
- The importance of strong and secure passwords- The difference between Passwords and Passkeys- Password Managers available on a smartphone (Apple 'Passwords' app & Google Password Manager) - what they are and how to use them.
Be Connected Resources:How to create a passkey with myGov this is a good article reference point for Passkeys Managing Passwords - this Be Connected content is a bit old and focused on Password Managers for computers. Also see presentation from July for Mentors below...
Our workshops this month will cover:
- The importance of strong and secure passwords- The difference between Passwords and Passkeys- Password Managers available on a smartphone (Apple 'Passwords' app & Google Password Manager) - what they are and how to use them.
Be Connected Resources:How to create a passkey with myGov this is a good article reference point for Passkeys Managing Passwords - this Be Connected content is a bit old and focused on Password Managers for computers. Also see presentation from July for Mentors below...
Mentor Upskill Session 3-7-25
Password Management slides
Please see above for the slides from the Digital Mentor Upskill session.
Password Management will be the workshop topic for August so please familiarise yourself with your own password managers in preparation.
Digital Skills Review - please complete this form if you were not able to attend the upskill session. This is to replace the Digital Mentor Skills Checker (Good Things has advised it isn't currently working properly!) and will help guide the upskill and workshop program.
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JULY 2025 - Finding what you want with Google Search
Attendees will learn how to:- Perform a basic Google Search- Understand how Google displays search results- Perform a reverse image search including Google Lens - Download and use the Google App
Well cover off this topic from Be Connected https://beconnected.esafety.gov.au/topic-library/finding-what-you-want-with-google-search Mentors should be familiar with this topic and feel confident to supoort a learner. Please review the Be Connected course above prior to attending the workshops.
Attendees will learn how to:- Perform a basic Google Search- Understand how Google displays search results- Perform a reverse image search including Google Lens - Download and use the Google App
Well cover off this topic from Be Connected https://beconnected.esafety.gov.au/topic-library/finding-what-you-want-with-google-search Mentors should be familiar with this topic and feel confident to supoort a learner. Please review the Be Connected course above prior to attending the workshops.
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JUNE - Core digital skills recap
1. Recap of some of the core skills we’ve learnt so far this year with some fun activities and prizes. 2. Learners to complete the Digital Skills Check - Progress
The workshop will focus on these key areas using your smartphone:- Managing Contacts- Managing your Calendar- How to effectively use Online Search and Websites (including using Google Lens)- Using QR codes and completing an online survey (Digital Skills Checker - to check your progress) Mentors should feel confident in completing the following tasks (refer to the links from previous sessions below and the Be Connected website for revision): Contacts- Add a new contact - through the contacts app or the phone app- Find a contact and add their birthday- Send a photo to a contact - by email or message Calendars- Add an appointment - lunch date at 12:30 - 2pm, location, set a reminder Websites & Search- Find a website using the address e.g. ‘digitalconnect.au’- Do an Online Search for a product - identify those results that are ads vs the most relevant results. - Understand and be able to use Google Lens QR codesScan a QR code - what do you do next?Complete an online form (Digital Skills checker - progress) ___ MAY - Scams By the end of the month, learners will be able to:- Understand commons scams and how to identify them - Learn how to protect themselves and resources available to them - Know what to do to report a scam Scam Awareness Resources as at 30-4-25 Please familiarise yourself with the Be Connected and Scam Watch Resources:https://beconnected.esafety.gov.au/topic-library/identifying-and-avoiding-scamshttps://www.scamwatch.gov.au/https://www.scamwatch.gov.au/research-and-resources/resources/stop-check-protect-resources Scam Watch Quiz APRIL - Apps available on your phone By the end of the month, learners will be able to:- Understand some of the apps available on their phone that help them stay connected to others - contacts, calling, messaging, email, calendar, notes - Know how to find and adjust the settings for these apps including notifications - Be able to find and organise the apps that are on their phone - Understand the app library, home screen and how to search and find the apps on their device. - All About iPhones | iPhone Settings- All about Android Phones | Android Settings - Apps that come with your Android Phone - Apps that come with your iPhone MARCH - Smartphone basicsBy the end of the month, learners will be able to:- Understand what a smartphone is and what it can be used for- Effectively use gestures - tapping, swiping, scrolling and zooming - Recognise different Icons- Understand their Apple ID / Google Account and know their password- Be able to find and adjust basic settings on their phone - e.g. change text size, change lock screen duration, setup security - pin/touch/faceID.
Be Connected:- What is a smartphone?- Smartphone gestures: tapping and swiping- Smartphone gestures: scrolling & zooming - What ICON is that?- All About iPhones | iPhone Settings- All about Android Phones | Android Settings
FEBRUARY - QR Codes, Data, Wifi, Mobile Networks and UsageBe Connected: - Login / Sign up - QR Codes - All About Data - What is Wifi - Wifi & Mobile Networks- Mobile Networks DIGITAL MENTOR - SKILLS CHECKERFor Digital Mentors to gauge their confidence as a Mentor and areas for further development. Digital Mentor Checker (Capacity Grant Round 1) DIGITAL SKILLS CHECKERFor learners / attendess of the workshops. This Digital Skills Checker will gauge the skill level of the audience, get them to use the progress check to see if they've improved. Digital Skills Checker - Getting Started (Skills Grant Round 1) Digital Skills Checker - Progress (Skills Grant Round 1)
The workshop will focus on these key areas using your smartphone:- Managing Contacts- Managing your Calendar- How to effectively use Online Search and Websites (including using Google Lens)- Using QR codes and completing an online survey (Digital Skills Checker - to check your progress) Mentors should feel confident in completing the following tasks (refer to the links from previous sessions below and the Be Connected website for revision): Contacts- Add a new contact - through the contacts app or the phone app- Find a contact and add their birthday- Send a photo to a contact - by email or message Calendars- Add an appointment - lunch date at 12:30 - 2pm, location, set a reminder Websites & Search- Find a website using the address e.g. ‘digitalconnect.au’- Do an Online Search for a product - identify those results that are ads vs the most relevant results. - Understand and be able to use Google Lens QR codesScan a QR code - what do you do next?Complete an online form (Digital Skills checker - progress) ___ MAY - Scams By the end of the month, learners will be able to:- Understand commons scams and how to identify them - Learn how to protect themselves and resources available to them - Know what to do to report a scam Scam Awareness Resources as at 30-4-25 Please familiarise yourself with the Be Connected and Scam Watch Resources:https://beconnected.esafety.gov.au/topic-library/identifying-and-avoiding-scamshttps://www.scamwatch.gov.au/https://www.scamwatch.gov.au/research-and-resources/resources/stop-check-protect-resources Scam Watch Quiz APRIL - Apps available on your phone By the end of the month, learners will be able to:- Understand some of the apps available on their phone that help them stay connected to others - contacts, calling, messaging, email, calendar, notes - Know how to find and adjust the settings for these apps including notifications - Be able to find and organise the apps that are on their phone - Understand the app library, home screen and how to search and find the apps on their device. - All About iPhones | iPhone Settings- All about Android Phones | Android Settings - Apps that come with your Android Phone - Apps that come with your iPhone MARCH - Smartphone basicsBy the end of the month, learners will be able to:- Understand what a smartphone is and what it can be used for- Effectively use gestures - tapping, swiping, scrolling and zooming - Recognise different Icons- Understand their Apple ID / Google Account and know their password- Be able to find and adjust basic settings on their phone - e.g. change text size, change lock screen duration, setup security - pin/touch/faceID.
Be Connected:- What is a smartphone?- Smartphone gestures: tapping and swiping- Smartphone gestures: scrolling & zooming - What ICON is that?- All About iPhones | iPhone Settings- All about Android Phones | Android Settings
FEBRUARY - QR Codes, Data, Wifi, Mobile Networks and UsageBe Connected: - Login / Sign up - QR Codes - All About Data - What is Wifi - Wifi & Mobile Networks- Mobile Networks DIGITAL MENTOR - SKILLS CHECKERFor Digital Mentors to gauge their confidence as a Mentor and areas for further development. Digital Mentor Checker (Capacity Grant Round 1) DIGITAL SKILLS CHECKERFor learners / attendess of the workshops. This Digital Skills Checker will gauge the skill level of the audience, get them to use the progress check to see if they've improved. Digital Skills Checker - Getting Started (Skills Grant Round 1) Digital Skills Checker - Progress (Skills Grant Round 1)